Returns & Exchanges

At Lotto Sport Bangladesh, we are committed to ensuring your satisfaction with every purchase of our authentic sports gear and footwear. If you are not completely satisfied with your order, you can return or exchange eligible items within 7 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure the product is unused, in its original packaging, and includes all tags and the invoice for a valid return request.

• 2.
  Initiate Request

  Contact our customer support team or visit your nearest Lotto flagship outlet with the product and proof of purchase to start the process.

• 3.
  Quality Inspection

  Our quality control team will inspect the item to confirm it meets our return standards regarding hygiene and wear.

• 4.
  Refund or Exchange

  Once approved, you can choose an alternative size or style, or receive a refund via the original payment method within 7-10 working days.